Privacy Policy

Effective Date: January 1, 2025
Last Updated: February 7, 2026

Wandering Heart Collective values your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit www.wanderingheartcollective.net(com).

1. Information We Collect

We may collect:

  • Information you provide: name, email, phone number, and any message you submit through forms.

  • Automatically collected information: IP address, browser type, device information, pages visited, referring URL, and cookie data.

  • Scheduling/payment platform information: if you use third-party tools linked from our Website, those vendors may collect additional information under their own policies.

2. How We Use Information

We use information to:

  • Respond to inquiries and consultation requests

  • Coordinate scheduling and communication

  • Operate, maintain, and secure the Website

  • Understand Website traffic and improve user experience

  • Comply with legal obligations

  • To measure the effectiveness of our advertising campaigns

3. Cookies and Tracking

We may use cookies, pixels, and similar technologies for basic site functionality, analytics, and security.

  • You can adjust cookie preferences through your browser settings.

  • You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

  • We do not currently respond to browser “Do Not Track” signals.

  • This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect information about how visitors interact with the site. Google Analytics uses cookies to distinguish unique visitors and track browsing sessions. These cookies expire according to Google’s data retention policy. To learn more about how Google uses data from sites that use its services, visit: google.com/policies/privacy/partners/.

  • We use Google Tag Manager (“GTM”), a tag management service provided by Google, to manage and deploy tracking scripts on the Website, including Google Analytics and advertising-related tags. GTM itself does not collect personal information, but it enables other tools described in this section to function.

  • In addition to general browsing data, we use Google Analytics to track specific visitor actions on the Website, including when a visitor submits a contact form, clicks a phone number to call, or clicks an email address to send a message. These actions are recorded as “conversion events” and are used to measure the effectiveness of our advertising. We do not collect the contents of any information you enter into a contact form through these conversion events — only the fact that the action occurred, along with the page and time of the action.

  • This Website may use Google Ads to run search advertising campaigns. Conversion event data collected through Google Analytics (such as form submissions, phone call clicks, and email clicks described above) is shared with Google Ads to measure and optimize the performance of these advertising campaigns. This means that when you take one of these actions on the Website, that event data is transmitted to Google and used to evaluate and improve our advertising.

4. How We Share Information

We do not sell personal information.
We may share information with trusted service providers that help us operate the Website and practice operations, such as web hosting, scheduling, secure email, EHR, and payment processors, subject to contractual safeguards. As described in Section 3, visitor browsing data, device information, and conversion events are transmitted to Google through Google Analytics and Google Ads for analytics and advertising purposes.

We may also disclose information if required by law, regulation, subpoena, or to protect rights, safety, and security.

5. Communications Through the Website

Website forms and standard email are for administrative communication only.

  • Do not submit sensitive medical or mental health details through general website forms.

  • Submitting a form or email does not create a therapist-client relationship.

  • If you are in crisis or need immediate help, call 911 or 988.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No transmission or storage system is guaranteed to be 100% secure.

7. Data Retention

We retain information for as long as needed for the purposes described above and as required by applicable legal, regulatory, and professional obligations.

8. Third-Party Links

This Website may link to third-party sites or tools. We are not responsible for third-party privacy practices. Review their policies before providing information.

9. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights to request access, deletion, and correction of personal information, subject to legal exceptions.

To make a privacy request, contact us at:
Email: wanderingheartLA@gmail.com

We will verify requests as required by law and respond within applicable timelines.

10. Children’s Privacy

This Website is not directed to children under 13, and we do not knowingly collect personal information from children through the Website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates are posted on this page with a revised “Last Updated” date.

12. Contact

If you have questions about this Privacy Policy, contact:
Wandering Heart Collective
7720 W. Sunset Blvd.
West Hollywood, CA 90046
wanderingheartLA@gmail.com